What Is Unified Communications?
Most businesses have infinite ways to communicate with their customers, suppliers and internally. They use office telephones, cell phones, voicemail, email, video conferencing, instant messaging, and more. In a non-unified approach, these forms of communication work independently of each other causing redundancy and missed communications. Unified Communications solutions include the structure and intelligence to enable these channels to work together causing communications to be faster and more efficient.
What can BCS Unified Communications solutions do for you?
- Phone Systems
- VOIP Consulting
- Voice / Data Features
- Video Conferencing / Messaging
- Contact Centers
- Telco Carriers
- Mobile Applications
- Application Integration
- Technical Support